Zuzanna is passionate about helping people — whether that means answering questions, solving problems, or simply lending a friendly ear. With a background in customer experience, she finds joy in making things easier and more enjoyable for others. She loves being that friendly face (or inbox!) people turn to when they need support. When she’s not at her computer, you’ll likely find her with horses, soaking up the calm and connection they bring. Being part of IVA has been a beautiful adventure, and she’s incredibly grateful to be on this journey.